Frequently asked questions

On the product page you choose your own fabric, colour and personalisation (for example a name). Everything you configure shows up right away in your cart.

Not sure about a combination? Just send a message via the contact form.

Yes. For products with that option you can upload your birth announcement. I then follow the typography and style of your card as closely as possible, so the personalisation matches it beautifully.

Because everything is made to order by hand, production starts shortly after you order. As long as it hasn't started, a change is usually still possible.

Get in touch as soon as possible via the contact form.

After your order I review your uploaded card as soon as possible (usually within 1-2 working days). You automatically receive an email once the design is approved or if a change is needed — embroidery only starts after that.

Personalised products (with a name or a design based on your birth card) are made to your specifications and legally cannot be returned. For non-personalised items the usual 14-day right of withdrawal applies.

You'll find the full policy in the terms and conditions.

Every piece is made to order, so production time is added on top of shipping. You always see your estimated delivery date at checkout, before you pay. Need it faster? There's a rush option.

Shipping is done with track & trace via a parcel service, or you can pick up your order. Above a certain amount shipping is free; the exact cost and options are shown at checkout.

The available countries and shipping options are shown at checkout.

Is your country not listed? Let me know via the contact form and I'll see what's possible.

Your confirmation email contains a personal link to follow your order at any time: the status, the estimated delivery date and — once your parcel is on its way — the carrier's track & trace link.

Only high-quality materials. Almost all our fabrics are OEKO-TEX® certified (Standard 100): tested for harmful substances and safe for baby skin — only Klaver Brons is not OEKO-TEX certified. Certificates are available for the certified fabrics.

Yes. I only work with high-quality baby-safe beads (food-grade silicone and certified wood). That means no risk of PFAS or microplastics — exactly the concern with cheap, low-quality beads.

Yes. Everything is washed beforehand to prevent shrinking and warping, so your purchase keeps its shape beautifully.

Of course.

Just request them via the contact form and I'll send you the certificates of the materials used.

Wash on a gentle cycle at 30 °C, preferably inside out and with similar colours. Avoid the dryer and bleach — that keeps the fabric and embroidery beautiful for a long time.

A pacifier cord doesn't go in the washing machine. Wipe the beads clean with a damp cloth and let everything dry thoroughly.

The pacifier cords are made according to the European safety standard for soother holders (EN 12586): a limited, safe length and a clip with ventilation openings.

Always use a pacifier cord under supervision and never attach it in a bed or crib, and never around the neck. Remove it during sleep, check it regularly for wear and stop using it as soon as it's damaged.

Personalised and made-to-measure products are legally excluded from the right of withdrawal and cannot be returned. Is something wrong with your order anyway? Get in touch and we'll find a solution together.

Read more in the terms and conditions.

Securely via Mollie, with Bancontact and the usual cards among others. After placing your order you're redirected to the secure payment environment.

Do you have a specific wish, for example a personal card?

Let me know via the contact form and we'll see what's possible together.